Terms and Conditions

Welcome to Precision Tools Trading Est. (“the Store”). By using our website and purchasing products from us, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General

1.1 These terms and conditions (“Terms”) apply to all users of our website and customers who purchase products from the Store.

1.2 The Store reserves the right to modify these Terms at any time. Any changes will be posted on this page, and it is your responsibility to review them periodically. Continued use of the website after changes are posted constitutes your acceptance of the modified Terms.

2. Use of Website

2.1 You must be at least 18 years old to use this website or make purchases. By using the website, you confirm that you meet this age requirement.

2.2 You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.

2.3 Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

3. Product Information

3.1 We strive to ensure that all product descriptions and images on our website are accurate. However, we do not warrant that product descriptions or other content are accurate, complete, reliable, current, or error-free.

3.2 All prices are in Saudi Riyal and are subject to change without notice. We reserve the right to modify prices at any time.

3.3 Products are subject to availability, and we cannot guarantee that items will always be in stock. We reserve the right to discontinue any product at any time.

4. Orders and Payments

4.1 All orders are subject to acceptance by the Store. We reserve the right to refuse any order at our discretion.

4.2 Payment must be made at the time of order. We accept Visa and MasterCard payments. All payments are processed securely.

4.3 You will receive an order confirmation via email once your payment has been successfully processed.

4.4 If your payment cannot be processed, your order will not be accepted, and you will be notified by email.

5. Shipping and Delivery

5.1 We aim to dispatch orders within 5 business days. Delivery times may vary based on the location and shipping method chosen.

5.2 Shipping costs are calculated at checkout and are based on the weight and destination of your order.

5.3 The Store is not responsible for any delays in delivery due to customs, weather, or other unforeseen circumstances.

5.4 Risk of loss and title for products pass to you upon delivery to the carrier.

6. Returns and Refunds

6.1 We offer a 30-day return policy on most items. To be eligible for a return, items must be unused, in the original packaging, and accompanied by a receipt or proof of purchase.

6.2 To initiate a return, contact our customer service team at [Your Contact Email or Phone Number].

6.3 Refunds will be processed using the original method of payment once we receive and inspect the returned item. Shipping costs are non-refundable.

6.4 Certain items, such as custom or special orders, are non-refundable.

7. Warranty and Liability

7.1 The Store provides a 1-month warranty on all products against defects in materials and workmanship. The warranty period begins on the date of purchase.

7.2 The Store’s liability for defective products is limited to repair, replacement, or refund, at our discretion.

7.3 The Store is not liable for any indirect, incidental, or consequential damages arising from the use of our products.

8. Privacy Policy

8.1 We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information.

8.2 By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

9. Intellectual Property

9.1 All content on the website, including text, graphics, logos, images, and software, is the property of the Store and is protected by applicable intellectual property laws.

9.2 You may not reproduce, distribute, or create derivative works from any content on the website without prior written permission from the Store.

10. Governing Law

10.1 These Terms are governed by and construed in accordance with the laws of Saudi Arabia. Any disputes arising from these Terms or your use of the website shall be resolved in the courts of Saudi Arabia.